Refund policy
We strive to provide high-quality organic products. However, if you are not satisfied:
- Returns are accepted within 3 days of delivery.
- Product must be unused, unopened, and in original packaging.
- If you receive a damaged or wrong product, you must inform us within 24 hours with proof (image/video).
Non-Returnable Items:
- Used or opened oils (due to hygiene reasons)
- Items damaged by customer misuse
Refund Process:
- Once approved, refund will be processed within 5-7 working days via bank transfer or JazzCash/EasyPaisa.
To request a return/refund:
📧 pureorganicoil.pk@gmail.com
📞 03094369263